Quality comes first

We received an e-mail from a UK saying that he had seen our website and was interested in our wipers and wanted us to send samples to him. Then we provide 2 samples for him, postage by his commitment. At the same time, we also provided him with the installation video. Guests think highly of the wiper for its durability , toughness, excellent scraping performance, high strength and easy installation. So they are very satisfied with our products, expressing willingness to buy and I hope we can give a reasonable offer. Customers said the first transaction would be  3000pcs wipers but they think that our prices are relatively higher that can not be accepted, hoping we can re-quote.  But if take the design and quality into consideration, the price is considerable. Therefore, we take another offer.